Which report would best help a healthcare organization track unpaid patient balances?

The accounts receivable (A/R) aging report is specifically designed to help healthcare organizations monitor outstanding patient balances. This report categorizes unpaid balances based on the length of time they have been due—typically looking at periods such as 30, 60, 90 days and beyond. By providing a clear view of how long payments have been outstanding, it allows organizations to prioritize collection efforts, identify potential cash flow issues, and understand payment trends among patients.

In contrast, a patient satisfaction report focuses on the experiences and perceptions of patients regarding the care they receive, offering insights into service quality rather than financial data. The claims denial report tracks issues with insurance claims that have been rejected, helping to address problems in the billing process but not directly detailing patient balances. The monthly financial report gives an overview of an organization's financial health but lacks the specific breakdown needed to efficiently track unpaid patient balances like the A/R aging report.