Medical Assistant (MA) Administrative Assisting Practice Test

The effective approach to maintaining patient confidentiality is ensuring that sensitive information is securely stored and shared only with authorized personnel. This practice is fundamental to safeguarding patient privacy and is in line with legal regulations like HIPAA (Health Insurance Portability and Accountability Act), which establishes strict guidelines regarding the handling of personal health information (PHI).

By securely storing sensitive information—whether in electronic databases or physical files—healthcare providers prevent unauthorized access and potential breaches of confidentiality. Sharing information only with authorized personnel ensures that those who need access for treatment, payment, or healthcare operations are the only ones privy to this information, further protecting patient privacy and building trust in the healthcare system.

In contrast, the other options do not align with best practices for confidentiality. Casual discussions about patient cases, unrestricted access to files, and public storage of patient information would all lead to significant breaches of trust and legal consequences, compromising patient care and security.